Home Privacy Policy

Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY

  1. OUR PRIVACY STATEMENT

The protection of your personal data is of great importance to Kikkoman Corporation (“Company”) and its affiliates (together, the “Company Group”). This Privacy Policy explains how Company Group entities, acting as personal information controllers, collect, use, store, disclose, transfer, and protect personal data that you submit to us or that we obtain through third- parties in accordance with applicable data protection laws, including the Data Privacy Act of 2012 of the Philippines (Republic Act No. 10173) and its Implementing Rules and Regulations (“DPA”), where applicable.

The information collected through this Global Site may be processed by Kikkoman Corporation in Japan. For users located in the Philippines, such processing is carried out in compliance with the DPA, including its provisions on extraterritorial application and cross-border data transfers.

The Kikkoman Group Privacy Policy [PDF:145KB] describes the internal personal information management standards of the Kikkoman Group, primarily in accordance with Japanese law and applicable regulations in Japan.

For users located outside Japan, including those in the Philippines, the collection and processing of personal data through this website and related online services are governed by the applicable local privacy notice and relevant local data protection laws, including the DPA, where applicable.

In case of any inconsistency, the website Privacy Policy applicable to your location shall prevail.

There may be instances where country- or region-specific privacy notices or supplemental clauses apply in addition to this Privacy Policy. If you do not wish for your personal data to be processed as described in this Privacy Policy, please refrain from providing your personal data. Please note that this may limit our ability to provide certain services or functionalities.

If you have any questions or concerns, please contact us as described in Section 9 (Contact) below.

  1. HOW DO WE USE YOUR PERSONAL DATA?

We may collect and process your personal data for the following specified, explicit, and legitimate purposes, in accordance with the DPA:

  • To offer and provide products and services
  • To inform you about our policies , terms, and updates
  • To manage contractual or pre-contractual relationships
  • To promote safety and security, including fraud prevention and investigation
  • To improve, develop, and optimize our products, services, and website
  • To conduct analytics, research, audits, and business planning
  • To ensure business continuity and system integrity
  • To present website content effectively
  • To notify you of changes to our services
  • To manage user or customer accounts
  • To comply with legal and regulatory obligations
  • Personal data will not be further processed in a manner incompatible with these purposes unless permitted by law or with your consent.

We retain personal data only for as long as necessary to fulfill these purposes or to comply with legal obligations.

  1. WHAT TYPES OF PERSONAL DATA DO WE USE?

We may process personal data that you:

  • Provide directly (e.g., when contacting us or completing online forms ), or
  • Provide indirectly through third parties (e.g., service providers or social media platforms)

Personal data may include, but is not limited to:

  • Name, contact details
  • Account or inquiry information
  • Communication records
  • Online identifiers (e.g., IP address, cookies, analytics data)
  • Social media interactions (where applicable)

We ensure that personal data processed is adequate, relevant, and limited to what is necessary for the stated purposes, in line with the principles of proportionality and data minimization under the DPA.

Please be informed that personal data may be collected on a continuous basis, including after this privacy notification such as this Privacy Policy has been provided to you.

  1. HOW DO WE SHARE YOUR PERSONAL DATA?

We may share personal data in accordance with applicable laws and with appropriate safeguards.

Service Providers

We may share personal data with third-party service providers acting on our behalf, such as providers of:

  • IT hosting, and maintenance
  • Customer support
  • Payment processing
  • Marketing and analytics
  • Auditing and research services

All such providers are required to process personal data only in accordance with our instructions and applicable data protection laws.

Corporate Affiliates and Transactions

Personal data may be shared within the Company Group. In the event of a merger, reorganization, acquisition, or similar transaction, personal data may be transferred to relevant third parties, subject to applicable legal safeguards.

Legal Compliance and Security

We may disclose personal data where required by law, legal process, or government request, or where necessary to protect our rights, users, operations, or the public.

Cross-Border Data Transfers

Personal data may be transferred outside the Philippines, including to Japan. For such transfers, we ensure that:

  • An adequate level of data protection is maintained
  • Appropriate contractual, organizational, and technical safeguards are in place
  • Transfers comply with the DPA and applicable regulations
  1. SECURITY MEASURES AND DATA RETENTION

We implement reasonable organizational, physical, and technical security measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

Personal data is retained only for as long as necessary for the stated purposes or as required by law, after which it is securely deleted, anonymized, or disposed of.

  1. YOUR RIGHTS (PHILIPPINE USERS)

If you are located in the Philippines, you are entitled to the following rights under DPA, subject to applicable conditions:

  • Right to be informed
  • Right to access
  • Right to rectification
  • Right to erasure or blocking
  • Right to object to processing
  • Right to data portability (where applicable)
  • Right to damages
  • Right to lodge a complaint with the National Privacy Commission (NPC)

To exercise these rights, please contact us using the details in Section 9. We may request verification of identity before processing your request and will respond within a reasonable period, in accordance with law.

  1. LINKS TO OTHER SITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies separately.

  1. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes take effect upon posting. Where required by law, we will notify you and seek consent for material changes.

  1. CONTACT

For questions, concerns, or data subject requests , please contact:

Data Privacy Contact (Philippines)

Kikkoman Trading Asia Pte Ltd

Philippine Branch

Contact Form: https://www.kikkoman.ph/contact/

Address: 7th Regus Ascott Floor Glorietta 4, Ayala Center, Makati, Metro Manila, National Capital Region, 1224, Makati, Metro Manila

  1.  REGIONAL POLICIES

Additional privacy notices may apply for specific regions, including the European Economic Area (EEA).

Corporate Brand